Frequently Asked Questions

We hope that the answers to all of your questions can be found here.
Please contact us if you need additional information about our services.


Call us at 314-822-3851 or complete the form on our Get a Quote page.

Our hours are Monday-Friday 8:00 am-5:00 pm

All of our cleaning is 100% guaranteed provided that All About Cleaning is given the allocated time to clean your home.

Yes, we will bring all the supplies we need. However, if you have a specific cleaner you would like us to use, you will need to provide it.

Most customers have us clean weekly, bi-weekly as well as one time cleanings, special occasions, move in/out cleanings. We will work with you to develop a schedule that suits your needs.

We have low overhead and no franchise fees.
It is very important that anyone working in your home/office be insured and bonded. All about cleaning company and staff are fully insured and bonded for your protection. All employees are also covered on our workman’s compensation insurance.
We take great care in the cleaning of your home; however, should damage or breakage occur while we are cleaning your home, we will make every effort to have the item repaired, or replace if it can not be repaired. To accommodate you we need to be notified of any damage within 24 hours of the cleaning.
Not necessary, but if at anytime we are unable to access your home for a scheduled cleaning you may incur a $25.00 charge.
We use three methods:
  • All About Cleaning has a key-which we code and keep locked up
  • Customer will leave a key on the premises or provide a door code.
  • If you would like to be present when the crew arrives you may call the office the work day before the scheduled cleaning and we will tell you the a.m. or p.m. time frame.
Please call the office at least 24 hours in advance of a schedule cleaning change.

Please note:  Any complaints need to be reported within 24 hours so we may correct the situation.